Our Return Policy is simple, convenient and hassle-free. While we would like you to keep and enjoy the item you’ve bought on Eshoppaz.com, we equally want you to have the peace of mind knowing that an item bought can be easily returned within certain time-frames and conditions. After all, keeping our Customers happy is the whole point of Eshoppaz.com and we’d love to hear from you at any time regarding any of your purchases made.
Simply, if you wish to return an item for any reason or if you’ve had a change of mind, you could do so for all items bought on our website within Three (3) Days of the date of purchase, so long as the item(s), any related accessories and/or tools and components – along with the Original Packaging - is in the original state and condition when purchased and received.
Additionally, for any Eshoppaz Fashion purchase(s) you get an even extended Return Policy up to Fourteen (14) Days from the date of purchase, so long as the item(s), any related accessories and/or tools and components – along with the Original Packaging - is in the original state and condition when purchased and received.
Any exceptions to our Returns Policy?
Only for Clearance Items clearly marked as such and displaying a No-Return Policy or when the offer note states so specifically.
Conveniently, we will arrange the return for you. You could contact our Customer Services Team 7-Days a week, 365-Days a year, to arrange a courier pick-up for your item and a quick Return. To ensure you are within the Policy time-frame for returning your purchase, please make sure that you contact us as soon as you have decided on returning an item. To do so, please visit our CONTACT US page on our website for the different methods you could contact our Customer Services team.
Just remember– Check your item(s) as soon as you receive it in order to ensure your full satisfaction with your purchase(s) so that you could take advantage of our Simple, No-questions asked Return policy within the conditional time-frames for returning an item (see above).
Hassle-free and Peace of Mind go hand in hand, this is why we also offer you certain guarantees to ensure your happiness and satisfaction:
There you go, as simple as it gets, offering the ultimate Shopping experience, peace of mind, and hassle-free Customer Service to complement the best available deals and merchandize to be had.
Read the Policy but still have some questions? Why don’t you visit our Frequently Asked Questions (FAQs) section or call us through the methods available on the Contact Us page.